Important information about food allergies

We cannot completely eliminate all sources of food allergies or intolerances on board our aircraft. However it is still important that you inform us of these before your flight and inform the crew when you are on board.  We may be able to eliminate or reduce some sources of allergies.

Even when you inform us before your flight, we cannot guarantee that our aircraft and the food served on board are completely nut free. Besides, certain components of the in-flight catering may be produced at a facility which handles nuts; therefore we are unable to offer a nut free special meal. Neither can we prevent other passengers from bringing their own food on board or from consuming the food served by the crew.  We can, however, make an announcement on board requesting other passengers not to consume, for example, nuts and nut products on your flight.

Our advice to passengers with food allergies, especially nut allergies, is to speak to your doctor to discuss the risks involved and what can be done to minimse them.  This may include taking your own snacks on board and carrying an epinephrine/adrenaline auto injector, like an EpiPen, in your cabin baggage, for use in an emergency allergy reaction.

You may contact us to inform us about your allergy:

Tel.:     00356 2166 2211


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