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Documents Needed

Documents you need to travel

Make sure you have what you need before you leave

As with all airlines, we need to verify your identity at check-in. To enjoy a leisurely boarding experience, it’s essential to make sure that you are ready to present your national ID card and/or passport at the desk.

The documents you will need to present to enter a particular country can change depending on your destination, so make sure to check ahead of time with the appropriate authorities.   

Below you will find further relevant general information regarding passport & visa requirements and links to useful websites. 

If you’re an EU citizen

Since the introduction of the Schengen rules, there are no longer border controls between 22 European Union member countries. The only exceptions are Bulgaria, Cyprus, Ireland, Romania and the United Kingdom. 

Passport and National ID Card

If you are a citizen of, and travelling between, one of the 22 Schengen countries within the EU, you should still carry these documents with you as you might be asked to present them for identification or security checks. 

However, you will always need to present a valid passport or ID card when travelling to any of the five non-Schengen countries and when entering or leaving the EU. More information can be obtained on the EU Commission website.

Children and Minors

Children travelling with you should have their own passport or ID card to travel. 

If you are not an EU Citizen

Passport

You will be required to show a valid passport at check-in, security points, before boarding a flight and on arrival to your destination.  However, Iceland, Liechtenstein, Norway and Switzerland are also Schengen members and observe these rules as explained above. 

Visa / Residence Permit

Visa requirements to enter a country vary depending on your nationality and destination. For example, the United Kingdom and Ireland have slightly different rules on visas from other EU countries. 

You can apply for a visa from the consulate or embassy of the country you are visiting. Also, if you hold a residence permit from a Schengen country, it is considered equivalent to a Visa document within the Schengen zone. However, to visit non-Schengen countries, you may need a Visa issued by that country. 

Citizens of certain countries, such as the US and Japan, do not require a visa to visit the EU for three months or less. There are 42 countries in total which benefit from these rules. You can view the entire list here.

Read more about the Visa requirements for non-EU nationals.

Insurance Documents Whenever you travel abroad, it is strongly recommended that you carry your health, car or travel insurance documents with you.

Travelling to Malta


For detailed information about documents needed to enter the Maltese Islands, visit the Malta Foreign Affairs Ministry page. 

Travelling to Turkey 

Starting from April 2014 visitors travelling to Turkey will now have to apply for their entry visa online prior to travelling or they may be refused entry. Passengers will now be required to purchase their entry visa via the Turkish Government website prior to travelling, since the stamp/sticker visa on arrival is being discontinued as from April 2014.

Other documents


In some cases, a passport will not be enough and officials might ask you to present ‘proof of evidence.’ These documents can include an invitation letter, proof of lodging and driver’s license. 

We suggest that you visit this IATA page for full passport and travel information relating directly to your nationality, point of origin and destination.
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