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Q - Can I check my statement online? A – Yes, Flypass Online services are available to all our members.
Q - How do I earn Flypass KMiles from my flight activity? A – You earn valuable KMiles when you travel with Air Malta. You can obtain a list of the applicable KMiles levels by clicking here .
Q - Do I earn Flypass KMiles for online bookings? A - Your account will be credited with 100 Bonus KMiles per flown segment.
Q - What other ways can I earn Flypass KMiles? A - For other ways to earn Flypass KMiles and the list of our Flypass Partners, click here.
Q - What are the rules for Expiring KMiles? A - KMiles are valid for 4 full years after your last flight activity date.
Q – What should I do to get credit for KMiles not originally posted? A – Please forward the relevant documentation to the Flypass Unit, clearly stating your Flypass number. Kindly allow 45 working days for processing requirements.
Q - How often is my Account updated? A - For travelling with Air Malta, flight activity information is normally updated within 15 days from the date of travel. Postings for Promotions or other Flypass partners are updated every 60 days. Occasionally KMiles will take a little longer to post.
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