Earning KMiles on AirMalta
Q1.Q - How do I receive KMiles credit for my flight?
A1.
A – KMiles credit are received when the Flypass membership card is presented during the reservation process to travel with an eligible fare ticket for a valid Air Malta flight, and when you check-in for the flight.
Q2.Q - How do I receive credit for flight activity that has not been posted to my account?
A2.
A – We require up to 15 days following your completed flight to process the ticket information. If more than 15 days have elapsed, and your Air Malta flights have not yet been posted to your account, you can forward copies of the ticket documentation together with the scanned boarding passes and your Frequent Flyer number to Flypass.airmalta@airmalta.com or alternatively, mail to:
Air Malta plc,
Sky Parks Business Centre, Level 2,
Malta International Airport
Luqa – LQA 4000,
Malta
You may also apply for retroactive credit of miles that have not been automatically credited for up to 6 months.
Q4.Q - If I purchase a ticket for another passenger, who receives the KMiles?
A4.
A – Only the person who actually travels with a ticket is eligible to earn KMiles.
Q5.Q – Will I earn miles on all Air Malta scheduled flights?
A5.
A – KMiles will only be given to members depending on flight segment, cabin service, and fare booking class. Please visit Reaching the Skies for more details. “N” class fare is no longer eligible for the accrual of KMiles.
Q3.Q - If I submit a written request for the due credit of flight activity, how long will it take for the KMiles to be posted?
A3.
A – Following submission of your written request, please allow 45 working days for the activity to be included in your account.