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| | | | 1,2. | Refund requests are subject to a processing fee equivalent to €25 per passenger per ticket for all fare types. Furthermore, a cancellation fee equivalent to 20% of the fare paid applies. The flight must be cancelled anytime before departure. Fares of the MKM class and Club Fares of the C and D class types carry no cancellation fees.
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| | 3. | Rebooking is permitted in the same class of service at a charge of €60. If seats are no longer available in the same class of service, the fare is upgradeable to the next available fare plus the €60 rebooking fee. Such transaction must be completed anytime before the flight being cancelled.
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| | 4. | Rebooking is permitted in the same class of service at a charge of €20. If seats are no longer available in the same class of service, the fare is upgradeable to the next available fare plus the €20 rebooking fee. Such transaction must be completed anytime before the flight being cancelled. For Flexiplus Fares of the MKM Class, changes are permitted any time free of charge.
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| | 5. | For fares of the I class types, rebooking in the same class of service at a charge of €20. If seats are no longer available in the same class of service, the fare is upgradeable to the next available fare plus the €20 rebooking fee. Such transaction must be completed anytime before the flight being cancelled.
For fares of the D and C types, rebooking is permitted in the same class of service free of charge. If seats are no longer available in the same class of service, the fare is upgradeable to the next available CLUB fare.
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| | 6. | Applicable only for seat selection completed at time of flight reservations and subject to availability.
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