Q - How do I receive KMiles credit for my flight? A – Kindly show your Flypass membership card when you make your reservation to travel with an eligible-fare ticket for a valid Air Malta flight, and when you check-in for the flight.
Q - Can I receive KMiles credit for travel completed prior to my enrolment in the Flypass programme? A – Yes, you can forward flown tickets from January 2005 or after this date.
Q - How do I receive credit for flight activity that has not been posted to my account? A – We may need 15 days following your completed flight to process the ticket information. If more than 15 days have elapsed, and your Air Malta flights have not yet been posted to your account, you can forward copies of the ticket documentation to :
Flypass Unit
Air Malta Head Office
Luqa LQA 05.
Q - If I submit a written request for the due credit of flight activity, how long will it take for the KMiles to be posted? A - After you have submitted your written request, please allow 45 working days for the activity to be included in your account.
Q - If I purchase a ticket for another passenger, who receives the KMiles? A – Only the person who actually travels with a ticket is eligible to earn KMiles.
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