Air Malta – National Airline of Malta, Europe

Q - How do I find Air Malta contact telephone numbers in countries worldwide?

A - Our online directory of Air Malta offices worldwide can be found if you click here. Please select a country from the list and you will be directed to that particular country’s contact page.

Q - Does Air Malta offer Cargo services?

A – Certainly. Our Cargo Systems is a fully-fledged department providing Cargo marketing & sales, handling & warehouse management services. Click here to view the full range of Cargo Services which we offer.

Q - Where can I find details about the Air Malta Timetable and route networks?

A – Please refer to our online Timetable section at www.airmalta.com.

Q - Does Air Malta apply any service fees?

A – No, we do not charge any service fees.

Q - How can I obtain best-value fares?

A - The online booking engine is programmed to automatically return the lowest fare available at the time of your booking.

Q - The fare I want is not available. Why not?

A – Either the flight you requested is already full, or that particular fare is no longer available for sale.

Q - Why do fares increase / decrease on airmalta.com so quickly?

A - Fares are determined in accordance with seat availability for a flight. As a general rule, fares will increase as the travel date moves closer. Occasionally, when a group cancels and seats are returned to the system inventory, fares may decrease as a result of increased availability. On the other hand, it may be that whilst you are viewing a particular fare for a flight, another person is actually in the process of booking a seat for that same flight.

This could have been the last seat available at that fare, and therefore you will in turn be offered a higher fare from that point onwards.

Q - Which type of aircraft will be operating my flight?

A - The aircraft type will be displayed during the booking process.

Q – To / From which Airport terminal does Air Malta fly?

A – We supply this information on the confirmation e-mail you receive after completing an online booking.

Q - Why should I become a registered online customer of airmalta.com?

A – Our registered customers are notified via e-mail whenever a special offer is launched, enabling them to benefit from these offers as efficiently as possible.

Q - Can I travel using my maiden name after I am married?

A - To avoid possible inconvenience with Immigration authorities it is most advisable that the name and surname on your ticket always match your passport details.

Q - What is Advance Passenger Information?

A - Advance Passenger Information is that information which is required to ensure flight safety and security. It includes :

Full name of passenger
Gender
Date of Birth
Nationality
Country of residence
Travel document type (normally passport)
Travel document numbers
Destination address

Q - What are the visa and passport requirements to enter Malta?

A - The Visa and Passport requirements to enter Malta are as follows:

Passport:

A Passport is required to enter Malta, except for those holders of:

a Laissez-Passer issued by the United Nations (only if travelling on duty).
a Military I.D. Card issued to members of the Armed Forces of a country which are present in Malta within the scope of arrangements with the Government of Malta.
a National Identity Card issued to nationals of EEA member states.
a German identity document issued to minors (Kinderausweis), provided that it contains a photo of the minor.
expired passports of maximum 5 years issued to nationals of Austria, Belgium, France, Luxembourg, Netherlands, Portugal, Spain and Switzerland.
expired passports of maximum 1 year issued to nationals of Germany.
a Seaman Book provided it is issued by EEA States and that the passenger is travelling whilst on duty.
a travel document for stateless persons issued according to the New York Convention of 1954.
travel documents issued to refugees according to the Geneva Convention of 1951.

nor from

Pupils (irrespective of nationality) residing in an EU member state and travelling as part of a school group from within the EU, provided that they are listed on a common format ‘List of Travellers’ stamped by the school and authenticated by the appropriate authority in the country of residence. Provided also that it contains a photo of the pupil and that pupils are accompanied by a teacher.
Airline Crew on Duty – who must be listed on the General Declaration and are required to hold an Airline Identity Card.

VISA
A Visa is required except for nationals of Malta including spouse and children irrespective of their nationality, provided all are travelling together.

A VISA IS NOT REQUIRED FOR NATIONALS OF:

Andorra - Argentina - Australia - Austria - Belgium - Bolivia - Brazil - Brunei - Bulgaria - Canada - Chile - Costa Rica - Croatia - Cyprus - Czech Rep - Denmark - El Salvador - Estonia - Finland - France - Germany - Greece - Guatemala - Honduras - Hungary - Iceland - Ireland - Israel - Italy - Japan - Korea - Latvia - Liechtenstein - Lithuania - Luxemburg - Malaysia - Mexico - Monaco - Netherlands - New Zealand - Nicaragua - Norway - Panama - Paraguay - Poland - Portugal - Romania - San Marino - Singapore - Slovak Rep - Slovenia - Spain - Sweden - Switzerland - Uruguay - USA - Vatican City - Venezuela.

nor for :

Holders of British passports ( irrespective of endorsements in passport regarding their national status ).
Nationals of China (People's Republic of) provided they hold Hong Kong (Sar China) passports.
Nationals of Libya holding diplomatic and special passports for a stay of maximum 90 days
Nationals of Turkey holding special passports ( green passports ).
Those individuals ( irrespective of nationality ) holding a valid Schengen Visa or official residence permit issued by one of the Schengen states.
Holders of a re-entry permit issued by Maltese authorities.
Diplomatic officials accredited to Malta ( and their wives and children ) for the entire period of their accreditation.
Holders of documents issued to refugees under the Geneva Convention ( provided these passports are issued by any one of the signatory states of the Strasbourg Agreement of 1959 ).
Those individuals in transit through Malta ( irrespective of nationality ) for a maximum period of 5 days provided that the passenger continues the journey to a third country, and holds a valid residence permit issued by Liechtenstein or Switzerland, or a national Visa issued by Cyprus - Czech Republic - Hungary - Estonia - Latvia - Lithuania - Poland - Slovak Republic or Slovenia.
Those individuals ordinarily requiring an entry Visa but who are continuing to a third country either by the same aircraft or the first connecting aircraft within 24 hrs of arrival. In these cases the passenger is not allowed to leave the Airport.

The above concession is not applicable to the following nationals ( even if in transit and not leaving the airport ). Nationals of :

Afghanistan - Bangladesh - Congo (Kinshasa) - Eritrea - Ethiopia - Ghana - Iran - Iraq - Nigeria - Pakistan - Somalia - Sri Lanka.

Q - How do I contact the Air Malta press office?

A – Kindly e-mail our Public Relations Office on email.

Q - Can I have more information about Air Malta’s Young Aviator Club?

A - The Young Aviator Club is a club for junior travellers who fly with Air Malta. All such children aged between 4 and 12 years, from anywhere in the world, are eligible to join the Young Aviator Club. For more details, click here .

Q - Where can I find more details about Air Malta’s Flyaway Tours?

A – We provide the appropriate link below. Knowledge, experience and dedication are three key elements that make our Flyaway Tours such a value-for-money holiday option. Specifically geared to offer holiday packages to the individual traveller, Flyaway Tours has become a welcome household name with the travel trade and general public alike. For more details about our Flyaway Tours, click here.

Q - How can I acquire a copy of the current Flyaway Tours brochure?

A - Flyaway Tours publishes two brochures each year for general distribution, one each for the Winter and Summer seasons. For a copy of the current brochure, please e-mail Flyaway Tours at flyawaytours@airmalta.com.mt . For more details about Flyaway Tours, please click here.